In August 2010, Delta became the first airline carrier to allow customers to search for flights and book them directly through Facebook. At that time, other airlines only allowed customers to use Facebook to search for available flight times. When it was time to pay, they were redirected back to the airline’s main webpage. EasyJet, a European carrier, was the second company to adopt the technology.
On February 26, 2011, Malaysia Airlines added MHbuddy to their Facebook page, a service that quickly made them the current King of cool Facebook technology.
Log onto MHbuddy and you can search for and book flights. Yawn. I’ve been doing that since August 2010.
Malaysia Airlines is the first to let customers change their seats and check in through the Facebook app. But that’s not all.
Log on and you can find out if any of your friends are on the same flight as you. If they are, MHbuddy will help you choose seats closer to them or farther apart, it’s up to you. Malaysia Airlines is working on getting the technology to offer all of the options their main website currently has like accessing rewards points and choosing from a variety of inflight meals.
MHbuddy obviously also allows you to post your flight information on your wall. I like all of the features excpept for this one. Call me old fashioned, but I still read “At the airport! So excited about my two week vacation!” as “My house is available for you to rob for the next two weeks!”