Mexico City Transportation

Getting There

By Air

Benito Juárez International Airport (MEX)
+ 52 55 2482 2424 / +52 55 2598 7000
http://www.aicm.com.mx/

Its terminals house the following airlines:

Aeromexico (+1 800 237 6639 / http://www.aeromexico.com/)
Air France (+1 800 237 2747 / http://www.airfrance.com/)
American Airlines (+1 800 433 7300 / http://www.aa.com/)
US Airways ( +1 800 428 4322 / http://www.usairways.com/)
British Airways (+1 800 247 9297 / http://www.britishairways.com/)
Canada (+1 888 247 2262 / http://www.aircanada.com/en/home.html)
Continental (+1 800 525 0280 / http://www.continental.com/)
Delta (+1 800 221 1212 / http://www.delta.com/)
Japan Airlines (+1 800 525 3663 / http://www.jal.co.jp/en/)
Lan Chile (+1 800 733 3975 / http://www.lan.com/)
Lufthansa (+1 800 645 3880 / http://www.lufthansa.de/)
Mexicana Airlines (+1 800 531 7921 / http://www.mexicana.com/)
Northwest (+1 800 225 2525 / http://www.nwa.com/)
United (+1 800 241 6522 / http://www.united.com/)

From the Airport

Metro: There are a number of transit services available to and from the airport. The Metro can be found outside of Gate A. Look for the distinctive M (Metro Logo). The trains run every ten minutes until 1a.

Bus: Bus transit is available from the airport to several nearby towns. There are no bus offices at the airport, you must exit the terminal near lounge D and buy a ticket at the booth where the buses are parked. Bus companies include Pullman de Morelos offering service to Cuernavaca and Estrella Roja offering service to Puebla.

Taxi: The official airport cabs are available near the far end of lounges A and E next to the arrival gates in special booths marked TAXI/TRANSPORTACION TERRESTRE (Ground transportation). These booths are staffed by personnel wearing bright-yellow jackets emblazoned with TAXI AUTORIZADO (authorized taxi). You can call for a taxi at Taxi Mexico and Sitio Polanco 241

Car Rentals:

Avis (+1 800 831 2847 / http://www.avis.com/)
Budget (+1 800 527 0700 / http://www.budget.com/)
Dollar (+ 1 800 365 5271 / http://www.dollar.com/)
Hertz (+1 800 654 3131 / http://www.hertz.com/)
National (+1 800 227 7368 / http://www.nationalcar.com/)
Royal (+1 800 314 8616 / http://www.royalrac.com/)

Bus

Mexico city is serviced by four major bus stations that include Camionera del Norte, Camionera del Sur, Camionera del Oriente, and Camionera del Poniente. Major companies servicing these stations include Autotransportes de Oriente, and Autobuses Unidos.

Train

Rail service to Mexico City is limited as a consequence of governmental privatization.

Car

Driving in Mexico City should only be undertaken by the intrepid traveler. For the fearless, Mexico City can be accessed by routes 190, 136, 142, 130, 67, and 3.

Getting Around

Mexico City is serviced by an efficient system of bus and metro lines (http://www.urbanrail.net/am/mexi/mexico.htm/). Trolleys are also a common form of transit. The "abono de transporte" ticket is valid for buses, trolleys and the metro.

Planning a Trip

The Federal District Department provides several information services for visitors. The Centro Integral de Atención al Turista (CIAT; tel. 888/401-3880 from the U.S., or toll-free inside Mexico 01-800/987-8224 or simply 078) offers information in English and Spanish, including maps, a wide selection of brochures, and access to information from the Mexico Secretary of Tourism (SECTUR) website. The office sits in Polanco at Av. President Masaryk 172 (tel. 55/3002-6300), at the corner of Hegel. It's open Monday to Friday from 8am to 6pm and Saturday from 10am to 3pm.

SECTUR, Mexico's Secretary of Tourism, developed a website to address safety concerns about travel to this city and other areas in Mexico. The website www.sectur.gob.mx offers perhaps not-so-objective assessments of destinations, as well as travel safety tips and help with lodging reservations throughout Mexico.

There are branches of the Mexico City Tourist Office in the Zona Rosa at Paseo de la Reforma and Florencia (across from the Angel de la Independencia; tel. 55/5208-1030), at the TAPO bus terminal (tel. 55/5784-3077), and at the airport (tel. 55/5786-9002). They're generally open daily from 9am to 6pm. The Mexico City Secretary of Tourism also has a website, www.mexicocity.gob.mx, which includes details on things to do, special events, safety precautions, and tourist services.

The Mexico City Chamber of Commerce (tel. 55/5592-2665) maintains an information office with a very friendly, helpful staff that can sell you detailed maps of the city or country and answer questions. It's conveniently located at Reforma 42 -- look for the Cámara Nacional de Comercio de la Ciudad de México. It's open Monday through Thursday from 9am to 2pm and 3 to 6pm, Friday from 9am to 2pm and 3 to 5:30pm.

Day and night diversions are listed in the Spanish-language magazine Tiempo Libre, which is published each Thursday and is available at hotels and newsstands. It also has a website, www.tiempolibre.com.mx. Excellent English-language sources of visitor information are the Mexico File (www.mexicofile.com) and Solutions Abroad (www.solutionsabroad.com). Current event information and visitor tips are offered on the excellent site www.mexicocity.gob.mx.

Festival de México en el Centro Histórico -- In March of every year, a series of concerts, cultural events, art exhibits, and public performances takes place in -- and in honor of -- Mexico City's historic downtown district. For more information or a calendar of events, check the Festival de México website (www.festival.org.mx).

Free Sunday Concerts -- Every Sunday, concerts organized by Mexico City's Cultural Institute take place at the zócalo, generally around 6pm. They feature a changing array of traditional and classical Mexican talent -- and can draw crowds of 5,000 or more to the historic central plaza. For more information, and listings of upcoming events, visit the Mexico City website www.mexicocity.gob.mx. Listings also appear in Tiempo Libre magazine.

Getting There

By Plane

Mexico City's Benito Juárez International Airport is something of a small city, where you can grab a bite, have an espresso (including Starbucks), or buy duty-free goods, clothes, books, gifts, and insurance, as well as exchange money or stay in a hotel. It was recently expanded -- filled with marble floors, upscale shops, and improved services -- and overall has become a much more welcoming airport. (One Japanese traveler, Hiroshi Nohara, even liked it so much that he lived in one of the terminals for 117 days in late 2008.) International flights depart from the new Terminal 2 and from the international section of Terminal 1; domestic flights are accommodated by the rest of Terminal 1.

Near Gate A is a guarded baggage-storage area (another is near Gate F). The key-operated metal lockers measure about .5*.5*.5m (1 1/2*1 1/2*1 1/2 ft.) and cost 100 pesos daily. You may leave your items for up to a month.

The Mexico City Hotel and Motel Association offers a hotel-reservation service for its member hotels. Look for its booths before you leave the baggage-claim area, or near Gate A on the concourse. Representatives will make the call according to your specifications for location and price. If they book the hotel, they require 1 night's advance payment and will give you a voucher, which you must present at the hotel. Ask about hotels with special deals. Telephones (operated by Telmex using prepaid Ladatel cards) are all along the public concourse.

Be sure to allow at least 45 to 60 minutes' travel time from the Zona Rosa or the zócalo (plaza) area to the airport -- add about 30 minutes more if you're traveling during rush hour or bad weather. Check in 3 hours before international flights and 2 hours before domestic flights. Note: Mexican airlines will usually not let you check in for a domestic flight if it's less than an hour before departure time.

Getting to Town from the Airport -- Ignore those who approach you in the arrivals hall offering taxis; they are usually unlicensed and unauthorized. Authorized airport taxis, however, provide good, fast service. After exiting the baggage-claim area and before entering the public concourse (as well as near the far end of the terminal near Gate A), you'll see a booth marked TAXI. Staff members at these authorized taxi booths wear bright-yellow jackets or bibs emblazoned with TAXI AUTORIZADO (authorized taxi). Tell the ticket seller your hotel or destination; the price is based on a zone system. Expect to pay around 200 pesos for a boleto (ticket) to Polanco. Present your ticket outside to the driver. Taxi "assistants" who lift your luggage into the waiting taxi naturally expect a tip for their trouble. Putting your luggage in the taxi is the driver's job.

The Metro, Mexico City's modern subway system, is cheap and faster than a taxi, but it seems to be gaining popularity among thieves who target tourists. If you try it, be forewarned: As a new arrival, you'll stand out. If you are carrying anything much larger than a briefcase, including a suitcase, don't even bother going to the station -- they won't let you on with it.

Here's how to find the Metro at the airport: As you come from your plane into the arrivals hall, turn left toward Gate A and walk all the way through the long terminal, out the doors, and along a covered sidewalk. Soon you'll see the distinctive Metro logo that identifies the Terminal Aérea station, down a flight of stairs. The station is on Metro Line 5. Follow the signs for trains to Pantitlán. At Pantitlán, change for Line 1 ("Observatorio"), which takes you to stations that are just a few blocks south of the zócalo and La Alameda park: Pino Suárez, Isabel la Católica, Salto del Agua, and Balderas.

By Car

Driving in Mexico City is as much a challenge and an adventure as driving in any major metropolis. Here are a few tips. First, ask the rental company whether your license-plate number permits you to drive in the city that day (break the rule and the fine can be well over 10,000 pesos). Traffic runs the course of the usual rush hours -- to avoid getting tangled in traffic, plan to travel before dawn. Park the car in a guarded lot whenever possible.

Here are the chief thoroughfares for getting out of the city: Insurgentes Sur becomes Hwy. 95 to Taxco and Cuernavaca. Insurgentes Norte leads to Teotihuacán and Pachuca. Hwy. 57, the Periférico (loop around the city), is also known as Bulevar Manuel Avila Camacho, to denote street addresses; it goes north and leads out of the city to Tula and Querétaro. Constituyentes leads west out of the city past Chapultepec Park and connects with Hwy. 15 to Toluca, Morelia, and Pátzcuaro. (Reforma also connects with Hwy. 15.) Zaragoza leads east to Hwy. 150 to Puebla and Veracruz.

By Bus

Mexico City has a bus terminal for each of the four points of the compass: north, east, south, and west. However, you can't necessarily tell which terminal serves which area of the country by looking at a map.

Some buses leave directly from the Mexico City airport. Departures are from a booth located outside Sala D (Gate D), and buses also park there. Tickets to Cuernavaca and Puebla each run about 200 pesos, with departures every 45 minutes. Other destinations include Querétaro, Pátzcuaro, and Toluca.

If you're in doubt about which station serves your destination, ask any taxi driver -- they know the stations and the routes they serve. All stations have restaurants, money-exchange booths or banks, post offices, luggage storage, and long-distance telephone booths where you can also send a fax.

Taxis from bus stations: Each station has a taxi system based on fixed-price tickets to various zones within the city, operated from a booth or kiosk in or near the entry foyer of the terminal. Locate your destination on a zone map or tell the seller where you want to go, and buy a boleto.

Terminal Central de Autobuses del Norte -- Called "Terminal Norte," or "Central Norte," Avenida de los Cien (100) Metros (tel. 55/5133-2444 or 5587-1552), is Mexico's largest bus station. It handles most buses coming from the U.S.-Mexico border. It also handles service to and from the Pacific Coast as far south as Puerto Vallarta and Manzanillo; the Gulf Coast as far south as Tampico and Veracruz; and such cities as Guadalajara, San Luis Potosí, Durango, Zacatecas, Morelia, and Colima. You can also get to the pyramids of Teotihuacán and Tula from here. By calling the above number, you can purchase tickets over the phone, charging them to a credit card. The operators can also provide exact information about prices and schedules, but few speak English.

To get downtown from the Terminal Norte, you have a choice: The Metro has a station (Terminal de Autobuses del Norte, or TAN) right here, so it's easy to hop a train and connect to all points. Walk to the center of the terminal, go out the front door and down the steps, and go to the Metro station. This is Línea 5. Follow the signs that say DIRECCION PANTITLÁN. For downtown, you can change trains at La Raza or Consulado. Be aware that if you change at La Raza, you'll have to walk for 10 to 15 minutes and will encounter stairs. The walk is through a marble-lined underground corridor, but it's a long way with heavy luggage. If you have heavy luggage, you most likely won't be allowed into the Metro in the first place.

Another way to get downtown is by trolleybus. The stop is on Avenida de los Cien Metros, in front of the terminal. The trolleybus runs down Avenida Lázaro Cárdenas, the "Eje Central" (Central Artery). Or try the Central Camionera Del Norte-Villa Olimpica buses, which go down Avenida Insurgentes, past the university. Just like the Metro, the trolley will not let you board if you are carrying anything larger than a small carry-on suitcase. Backpacks seem to be an exception, but not large ones with frames.

Terminal de Autobuses de Pasajeros de Oriente -- This terminal is known as TAPO (tel. 55/5786-9341). Buses going east (Puebla, Amecameca, the Yucatán Peninsula, Veracruz, Xalapa, San Cristóbal de las Casas, and others) and Oaxaca buses, which pass through Puebla, arrive and depart from here.

To get to TAPO, take a Hipodromo-Pantitlán bus east along Alvarado, Hidalgo, or Donceles; if you take the Metro, go to the San Lázaro station on the eastern portion of Line 1 (DIRECCION PANTITLÁN).

Terminal Central de Autobuses del Sur (Taxqueña) -- Mexico City's southern bus terminal is at Av. Taxqueña 1320 (tel. 55/5689-9745), right next to the Taxqueña Metro stop, the last stop on Line 2. The Central del Sur handles buses to and from Acapulco, Cuernavaca, Guadalajara, Huatulco, Puebla, Puerto Escondido, Taxco, Tepoztlán, Zihuatanejo, and intermediate points. The easiest way to get to or from the Central del Sur is on the Metro. To get downtown from the Taxqueña Metro station, look for signs that say DIRECCION CUATRO CAMINOS, or take a trolleybus on Avenida Lázaro Cárdenas.

Terminal Poniente de Autobuses -- The western bus terminal is conveniently located right next to the Observatorio Metro station, at Sur 122 and Tacubaya (tel. 55/5271-4519).

This is the smallest terminal; it mainly serves the route between Mexico City and Toluca. It also handles buses to and from Ixtapan de la Sal, Valle de Bravo, Morelia, Uruapan, Querétaro, Colima, Ixtapa/Zihuatanejo, Acapulco, and Guadalajara. In general, if the Terminal Norte also serves your destination, you'd be better off going there. It has more buses and better bus lines.