Articles Tagged ‘Christopher Elliott’

Airlines Hold Lowest Satisfaction Score While Hotels Have Highest

Airlines Hold Lowest Satisfaction Score While Hotels Have Highest July 6, 2011 | Travel News | Read More
With Southwest kicking people off their planes left and right and bag fees that totaled 3.4 billion in 2010, it’s no wonder that Americans are far from happy with their airlines. A new report from the American Customer Satisfaction Index showed that airlines scored lowest among 47 industries in...