Articles Tagged ‘travel industry’

Airlines Hold Lowest Satisfaction Score While Hotels Have Highest

Airlines Hold Lowest Satisfaction Score While Hotels Have Highest July 6, 2011 | Travel News | Read More
With Southwest kicking people off their planes left and right and bag fees that totaled 3.4 billion in 2010, it’s no wonder that Americans are far from happy with their airlines. A new report from the American Customer Satisfaction Index showed that airlines scored lowest among 47 industries in...

Our Crystal Ball: Top Ten Travel Predictions for 2009

Our Crystal Ball: Top Ten Travel Predictions for 2009 December 22, 2008 | Travel Industry Perspective, Travel News | Read More
In the spirit of risking all credibility and authority by making a series of pronouncements about the future, some of which will no doubt fail to materialize, I hereby offer some predictions for the 2009 Year in Travel. Latin America will be caliente. As American appetites for overseas travel become...