Have you ever been bullied? Maybe someone called you a name? Beat you up? Kicked your dog? Made fun of your mom?
Stole your hotel reservations?
Never happened to you? Well, according to Stoke City Football Club manager Tony Pulis via Daily Mail, that’s exactly what happened to his team ahead of the FA Cup Final, English soccer’s equivalent to the Super Bowl.
Stoke City are surprise finalists in England’s biggest game. Their opponents are heavily favored Manchester City, the richest team in the world. The word on the street is that Manchester City’s owners have used their enormous wealth to buy success, and according to Tony Pulis, the better hotels.
Pulis said he had a verbal contract with The Grove in Hertfordshire, eighteen miles from Wembley Stadium in downtown London where the game will be played. But when his staff called to confirm the reservations for the team, they were told that Manchester City had booked up the rooms, and that there was no room for them at the hotel. They were forced to switch to another five star hotel, The Luton Hoo in Bedfordshire, an additional ten miles away from the stadium.
Pulis was fuming, saying that Manchester City’s wealth gets them whatever they want. But is it really that big a deal? After all, a five star hotel is still a five star hotel, right? It’s not like the Stoke City players are staying in a youth hostel in Hammersmith before the biggest game of their life.
The lesson to travelers? A “verbal contract” means a lot less than a written one. And in a sad way it’s nice to know that even the most high-profile travelers screw up their hotel reservations now and again.